We believe in transparent pricing that puts families first. Unlike agencies that charge 15-25% of the annual salary, our fixed fee structure means we have absolutely no vested interest in how much your Yaya earns. This is crucial because it means our only focus is finding the right match for your family, not pushing higher salaries to increase our commission. You get completely impartial advice on fair compensation, and you’re free to offer competitive salaries or adjust working arrangements without any impact on our fee. This alignment of interests is fundamental to how we work.

The £300 plus VAT search fee ensures we can dedicate the proper time and resources to finding your perfect Yaya. Once you pay this fee, we immediately begin the intensive work of sourcing candidates, conducting thorough interviews. This upfront commitment from both sides means we can invest fully in your search without spreading ourselves too thin. It’s a small portion of the total fee that allows us to treat every family search with the attention and care it deserves.

Your investment covers everything needed for a successful placement. We handle all salary negotiations on your behalf with complete impartiality, provide comprehensive employment support including contract templates, and ensure every candidate has Enhanced DBS verification. You’ll also receive our 3-month replacement guarantee, access to exclusive discounts on recommended payroll services, and ongoing support even after your Yaya starts. Think of it as a complete recruitment and employment package, not just a matching service.

The initial search fee of £300 plus VAT is due when we begin actively searching for your Yaya. This investment allows us to allocate our resources specifically to your search, ensuring you receive our full attention throughout the process. The remaining balance of your placement fee is only due once your chosen Yaya accepts the position and you’re ready to move forward. We never ask for the full amount upfront because we want to earn your trust through results.

If your placement doesn’t work out within the first three months for any reason related to the match itself, we’ll find you a replacement at no additional charge. This covers situations where personalities don’t mesh, working styles don’t align, or if the Yaya decides the role isn’t right for them. The guarantee reflects our confidence in our matching process and ensures you have peace of mind during those crucial early weeks.

Our relationship doesn’t end when your Yaya starts work. We provide continued support for both families and Yayas throughout the employment relationship. This includes guidance on performance reviews, help with any workplace issues that arise, and advice on salary reviews or contract changes. Because we have no financial stake in salary increases or changes, you can trust our advice is always focused on what’s best for the long-term success of the arrangement.

For short-term arrangements, we charge a daily rate of £40 plus VAT. This covers emergency babysitting, holiday cover, or temporary support while you search for a permanent Yaya. The daily rate applies regardless of how many hours are worked that day, making it simple to budget for occasional childcare needs.

Absolutely. Many families start with temporary arrangements to get a feel for having household help or to cover immediate needs while we search for their perfect permanent match. If you decide to hire a temporary Yaya permanently, we’ll credit your temporary fees toward the placement fee, making the transition seamless and cost-effective.

Most traditional agencies charge between 15-25% of the Yaya’s annual salary, which can range from £4,000 to £12,000 or more depending on the role. Our fixed fee of £3,500 often represents significant savings, especially for families hiring experienced Yayas or those working longer hours. More importantly, our fee structure means we’re never incentivized by higher salaries—we can focus purely on finding the right person rather than the highest-paid person.

Beyond saving you countless hours of screening and interviewing, we bring professional expertise to every aspect of the process. We handle Enhanced DBS checks, verify references thoroughly, and use our experience to identify red flags you might miss. Because we have no vested interest in the salary level, our negotiation advice is genuinely focused on fair market rates and what works for your family. Our ongoing support prevents small issues from becoming big problems, and many families tell us the peace of mind and impartial guidance are worth the investment alone.