Tell us what
you need.
A family looking for support? A candidate looking for the right household? Start in the right place.
You don't need to write the perfect brief before getting in touch. Give us the useful basics and we can take the conversation from there.
Three reasons
people contact us.
I'm looking for a Yaya.
Tell us about the household, role, location, hours and when you'd ideally like somebody to start.
Start a family enquiry →I'm looking for work.
Register your experience, availability, location and the type of nanny or household role you're looking for.
Register as a candidate →I have another question.
Press, partnerships, an existing placement or something that doesn't fit the other two routes.
General enquiry →Start with the basics.
We don't need your life story in the first form.
Enough information to understand the role means the first conversation can be useful rather than administrative.
No mystery after you press send.
We read the brief
The team reviews the role, location, hours and the type of support you're considering.
We talk it through
If the search is within scope, the next conversation can clarify duties, salary, timing and what kind of candidate is likely to fit.
The search begins
Once you have agreed the service and the fee, we start the search.
You shouldn't have to start again.
Existing clients
If you're already in an active search or placement, contact your existing House of Yaya contact where possible so your message stays attached to the right case.
Client support →General enquiries
For partnerships, press or anything unrelated to a candidate search, use the agency's general contact route.
Send a general enquiry →Just tell us
why you're here.
We'll route the enquiry to the right place rather than making you understand our internal process first.