Frequently Asked Questions
for Families

Our service is completely bespoke and tailored to your family’s unique needs. We’re available 24/7 to support you throughout the entire journey—not just until placement, but throughout the entire working relationship between you and your nanny. As an established Filipino nanny agency, we maintain a large community of qualified nannies across the UK, which allows us to find suitable candidates quickly when families need us. Our approach focuses on thorough matching based on your family’s specific needs, lifestyle, and values rather than just basic qualifications. We can present qualified candidates within days if you have urgent childcare needs, and our ongoing support means you always have someone to turn to for guidance, advice, or assistance.

Filipino nannies excel in families who value educational support, cultural diversity, and strong work ethics. They’re particularly well-suited for households that need comprehensive support beyond just childcare—someone who can manage the children, keep the house organized, prepare meals, and handle various household tasks. If you’re looking for a nanny who can help with homework, encourage learning, adapt to your family’s routines, provide stable long-term care, and even travel with you on holidays to make family trips hassle-free, our cultural nanny services could be an excellent fit. We encourage trial periods to ensure compatibility before making final commitments.

The cost of hiring a Filipino nanny in the UK varies based on your specific arrangement. For live-in nannies working Monday to Friday, salaries range from £550-650 net per week. If you need Monday to Saturday coverage, expect £650-800 net per week. For live-out arrangements, rates are currently £15-18 per hour net. These figures depend on the candidate’s experience and your family’s specific requirements. Remember that these are net amounts, so you’ll need to account for employer National Insurance contributions on top of these salaries.

Beyond the nanny’s salary, you’ll need to factor in several additional costs. These include our placement fee, employer National Insurance contributions, and statutory benefits like holiday pay. For live-in arrangements, you’ll also provide accommodation, meals, and a weekly food allowance for your nanny’s personal needs. Some candidates may also negotiate a yearly flight allowance for trips back home to the Philippines, which is common practice and should be discussed during the hiring process. We provide a detailed cost breakdown during your initial consultation so you understand the complete investment with no surprises.

This is where Filipino nannies offer exceptional value. Instead of hiring a nanny, a housekeeper, a cook, and potentially other household help, a Filipino nanny can cover all these roles. When you calculate the cost of employing multiple people—each requiring separate salaries, National Insurance contributions, and management time—having one versatile professional who handles nannying, housekeeping, laundry, cooking, and even pet care becomes significantly more cost-effective. You’re essentially getting comprehensive household support for the price of one employee, which makes financial sense for busy families.

We offer a 3-month safety net during which we’ll work with you to address any concerns and find solutions. If the initial match isn’t successful during this 3-month period, we’ll provide a replacement nanny at no additional placement fee. Our experience shows that the majority of placements work out long-term, especially when families take advantage of trial periods to ensure compatibility. We maintain ongoing communication during these first three months to address any concerns early and help ensure success.

Our nanny placement services typically work on a 2-month timeline that we recommend to families. This includes about 1 month for the search, interviews, and trials, plus an additional month to accommodate notice periods if your chosen candidate needs to give notice to their current employer. However, we can find suitable candidates in a matter of days if you have urgent childcare needs, thanks to our large community of qualified nannies across the UK. The key is allowing enough time to find the right match without rushing such an important decision.

Once we’ve identified suitable candidates based on your requirements, we arrange interviews for you to meet them and assess compatibility. This is your opportunity to discuss your expectations, daily routines, childcare philosophy, and any specific requirements. We recommend conducting reference checks yourself during this stage, as it gives you direct insight into the candidate’s previous work, though we can handle this if you prefer. After selecting your preferred candidate, we arrange a trial period where they work with your family before making a final commitment.

Our matching process is completely bespoke and considers multiple factors beyond basic qualifications. We look at your family’s lifestyle, children’s personalities and ages, specific care.

Our Filipino childcare providers typically hold university degrees, often in education, child development, or related fields. Many have completed formal childcare training programs and hold certifications in first aid and CPR. We verify all educational credentials and require substantial professional childcare experience. Some of our nannies also have specialized training in areas like special needs care, infant development, or early childhood education. During the matching process, we’ll share the specific qualifications of candidates who fit your family’s needs.

The Filipino nanny vetting process in the UK includes several important steps. We verify that all candidates have the right to work and stay in the UK as part of our initial screening. We carry out DBS checks on your chosen candidate if they don’t already have one. For references, we actually recommend that families conduct these checks themselves, as it gives you direct insight into the candidate’s previous work, though we can handle this if you prefer.

Filipino nannies generally have good English skills, as English is widely used in the Philippines for education and professional settings. We assess communication abilities as part of our screening process to ensure candidates can effectively interact with both parents and children. This makes daily communication, understanding instructions, and helping with children’s activities much smoother than with caregivers who may have language barriers. However, English proficiency can vary, so we match candidates’ language skills with your family’s specific needs.

Filipino nannies are uniquely versatile and can manage a comprehensive range of household responsibilities. Unlike traditional nannies who focus solely on childcare, Filipino nannies typically handle nannying (childcare, educational activities, school runs), housekeeping (cleaning, organizing, tidying), laundry (washing, ironing, wardrobe management), cooking (meal preparation for the whole family), and even pet care. This all-in-one approach means you don’t need to hire separate staff for different tasks, making household management simpler and more cost-effective.

Our Filipino nannies are happy to work 10-12 hour days as long as they receive proper breaks throughout the day. For live-in positions, this typically covers Monday to Friday or Monday to Saturday depending on your arrangement. A typical day might include preparing breakfast, getting children ready for school, school runs, housekeeping tasks while children are at school, meal preparation, homework help, children’s activities, laundry, and evening routines. We clearly define expectations in the employment contract to avoid any confusion about responsibilities, ensuring both childcare and household tasks are balanced appropriately.

Absolutely! One of the major benefits of hiring a Filipino nanny is their willingness and ability to travel abroad with your family. This makes holidays significantly more hassle-free, as you have trusted help with the children, allowing parents to actually relax and enjoy their vacation. Your nanny can handle morning routines, keep children entertained, manage meals, and provide the same consistent care your children receive at home. Many families find that having their nanny travel with them transforms the holiday experience from stressful to genuinely enjoyable.

For live-in arrangements, you’ll need to provide a private bedroom with adequate storage, access to a bathroom (shared is acceptable), and kitchen privileges. The room should have proper heating, lighting, and ventilation. Many families find that converting a spare bedroom or creating space in a basement or attic works well. We can provide specific guidance on accommodation standards during your consultation and help ensure the setup meets both legal requirements and comfort expectations.

The legal requirements for hiring a nanny in the UK include registering with HMRC as an employer, arranging appropriate visa sponsorship if required, providing a written contract, and ensuring proper insurance coverage. You’re responsible for paying National Insurance contributions and providing statutory benefits like holiday pay. We guide you through each step of this process and can recommend employment law specialists if needed. Many families find the legal aspects less complicated than initially expected, especially with proper guidance. Our team is available 24/7 to answer any questions as you navigate these requirements.

A comprehensive employment contract should clearly outline working hours, salary, duties (both childcare and household tasks), holiday entitlement, notice periods, weekly food allowance for live-in arrangements, any agreement about yearly flights back home, and any specific expectations. For Filipino nannies who handle multiple roles, it’s particularly important to specify the balance between childcare and housekeeping duties, meal preparation expectations, and any pet care responsibilities. We help families create clear, fair contracts that protect both parties and set the foundation for a successful long-term relationship.

Filipino culture places strong emphasis on respect, family harmony, and adaptability, which helps nannies integrate well into British households. Most are familiar with Western customs and are eager to learn about your family’s specific traditions and preferences. The Filipino nanny cultural values and benefits include natural hospitality, educational focus, and genuine care for children’s development. Many families find that Filipino nannies bring positive cultural elements to their homes while respecting and adapting to existing family routines and preferences.

Absolutely. Many Filipino nannies have educational backgrounds and naturally incorporate learning into daily activities. They often excel at helping with homework, reading with children, and creating educational games and activities. The cultural emphasis on education means they typically encourage academic achievement and can provide additional support in areas like reading comprehension, basic math, and study habits. If your children have specific educational needs, we can match you with nannies who have relevant experience or training in those areas.

Filipino nannies are generally very adaptable to different dietary requirements and cultural practices. Many are experienced in preparing various cuisines and can easily accommodate vegetarian, halal, kosher, or allergy-specific diets. We discuss any special requirements during the matching process to ensure compatibility. Filipino culture’s emphasis on hospitality and service means most nannies are eager to learn about and respect your family’s specific preferences and traditions, making them excellent fits for diverse households.

Many Filipino nannies are comfortable with and experienced in pet care, viewing it as a natural extension of household responsibilities. They can handle tasks like feeding, walking, basic grooming, and ensuring pets are cared for as part of the daily routine. If you have pets, we’ll discuss this during the matching process to ensure your chosen candidate is comfortable with animals and understands any specific pet care requirements your family has.

Unlike agencies that finish their service at placement, we continue to support you throughout the entire working relationship. Our bespoke service is available 24/7, meaning you can reach us anytime you need guidance, have questions, or face challenges. We provide active support during the initial three-month safety net period with regular check-ins, and we remain available for consultation as long as your nanny works with your family—whether that’s months or years. We can help with annual reviews, contract renewals, salary negotiations, or any challenges that arise. Many of our families maintain relationships with us throughout their nanny’s entire tenure because they value this ongoing support.

Long-term success comes from thorough matching, clear expectations, ongoing communication, and continuous support. We encourage trial periods, provide cultural orientation support, and maintain regular contact during the first three months to address any concerns early. Beyond the initial period, we’re always just a phone call away. Our experience shows that placements work best when families know they have a trusted partner available 24/7 to help navigate any challenges. Whether it’s a question about contract terms, navigating a difficult conversation, or adjusting responsibilities as children grow, we’re here to support you throughout the entire journey.

Even after the 3-month safety net period ends, our support doesn’t stop. We remain available to help you navigate any challenges, provide guidance on difficult conversations, mediate if needed, or help you adjust the working arrangement as your family’s needs evolve. If the relationship ultimately doesn’t work out after this period, we can discuss options for finding a replacement, though we’ll do everything possible to help you resolve issues first. Our goal is long-term success for both families and nannies, which is why we stay involved throughout the entire working relationship.