Carers

Support that protects
independence.

Practical, respectful help for people who want to keep living life on their own terms.

House of Yaya can help families search for experienced carers and household companions for non-clinical support at home — with the person's routines, preferences, privacy and dignity at the centre of the role.

Carers support
Care that feels human

Help without taking over.

The best support should make everyday life easier while preserving as much choice and independence as possible.

That may mean companionship, meals, household organisation, errands, accompanying someone to appointments or activities, or practical help around the home — depending on the individual's needs and the agreed scope of the role.

The person receiving support is not a checklist of tasks. The relationship matters.

Everyday support

What a non-clinical
carer can help with.

The exact responsibilities should reflect the person's needs, preferences, household and the candidate's experience. Anything requiring regulated clinical care should be handled separately.

Companionship

Conversation, shared activities and simply having a familiar, dependable person around.

Meals & routine

Preparing everyday meals and helping the household maintain a comfortable daily rhythm where agreed.

Household support

Light practical help, laundry, organisation and other agreed household tasks suited to the role.

Outings & appointments

Accompanying someone on walks, social activities, shopping or appointments where appropriate.

Practical errands

Helping with suitable everyday errands and household organisation that make independent living easier.

Family communication

Clear, respectful updates within the boundaries agreed with the person receiving support and their family.

The person comes first
The person comes first

Dignity isn't an extra. It's the starting point.

A carer is entering someone's home, routines and private life.

We look beyond practical experience to communication style, patience, discretion and whether the individual feels comfortable with the person supporting them.

Where possible, the person receiving care should have a meaningful voice in the match — not simply have a decision made around them.

An important distinction

Household care and clinical care are not the same thing.

Non-clinical home support

Companionship and practical everyday assistance can form part of a household carer role where the candidate has suitable experience and the duties are clearly agreed.

Medical or regulated care

We provide non-clinical companionship and practical support at home. Diagnosis, clinical treatment, nursing procedures and other regulated healthcare need a qualified professional or a registered care service.

Our specialist network

Finding someone you can welcome into the home.

Experience matters. Trust and compatibility matter too.

House of Yaya's specialist network includes Filipino household professionals with a range of care, companionship and private-household backgrounds. We match on the actual requirements of the role rather than assuming a candidate's nationality determines their care experience.

For each search, relevant experience, references, availability, working pattern and the individual's own preferences should guide the shortlist.

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finding someone
Questions families ask

Carer FAQs.

What kind of care can House of Yaya help with?

We help families find experienced carers and companions who can provide practical, non-medical support to older people in their own homes. This might include companionship, preparing meals, shopping, accompanying someone to appointments, light housekeeping and helping with everyday routines. Every person's needs are different. We'll take the time to understand what support is required, what the individual enjoys and the kind of person they would feel comfortable having around. Where specialist personal care, nursing or medical support is needed, we'll explain the limits of our service so families can make appropriate arrangements.

Can a carer live in?

Yes, we can help families search for live-in carers and companions, subject to suitable candidate availability. For many older people, having someone living in the home can provide companionship, reassurance and practical help throughout the week. We'll discuss the accommodation, working hours, responsibilities, time off and any overnight requirements before beginning the search. It's important that the arrangement works well for both the person receiving support and the carer.

Can the same person provide companionship and housekeeping?

Absolutely. In fact, many families are looking for exactly this combination. Someone who can prepare meals, keep the home tidy, help with shopping and laundry, and provide friendly companionship throughout the day. The balance will depend on the individual's needs and the candidate's experience. We'll help you define a realistic role and introduce people who are comfortable with both aspects.

Can a carer give medication or provide nursing care?

House of Yaya focuses on companionship and practical household support rather than nursing or clinical care. If your family member requires medication administration, personal care or specialist medical assistance, it's important to establish what support is needed and whether a suitably regulated care provider is required. We're happy to discuss your circumstances and help you understand whether the type of support you're looking for falls within our recruitment service.

How do you decide who to introduce?

Experience matters, but so does personality. We consider each candidate's relevant background, references, availability and experience working in private households. Just as importantly, we look at communication style, temperament and whether the person is likely to fit comfortably into the household. We also believe the person receiving support should have a say in who comes into their home wherever possible. Sometimes the candidate who looks perfect on paper isn't the person you connect with. That's why meeting and getting to know each other is such an important part of the process.

Practical help. Personal connection.

Find support
that feels right.

Tell us about the person, their routine and the kind of help that would make everyday life easier.

Talk to House of Yaya →
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